Totally locked out of kingdoms of Heckfire

In the hopes that some poor soul will actually read this and help me I am totally locked out of the kingdoms of Heckfire to the point where I can’t even send a request for help because the system does not recognize anything for me. If there is someway that someone from the developer can contact me, I’d appreciate it because my kingdom is totally vulnerable because I can’t get in. I can’t let my clan know that I am locked out. I can’t do squat. The system keeps telling me that my competition ID with a number could not be found. Tells me to restart the game and gives me the same message all over again I’ll check back on this thread to see if anybody responds
Thanks Lessa