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Help!!300rubie chest

Discussion in 'Help & Guides' started by IBlkRosEikichiI, Nov 30, 2017.

  1. IBlkRosEikichiI

    IBlkRosEikichiI New Citizen

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    Bought a chest called '50k prize' from chest shop and got about 1100rubies from it and it didn't add to my account.:(
     
    #1 IBlkRosEikichiI, Nov 30, 2017
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  2. Fear

    Fear Citizen

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    Try restarting your game. This happened to me before, but when I restarted the app, the gems appeared.
     
    #2 Fear, Nov 30, 2017
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  3. IBlkRosEikichiI

    IBlkRosEikichiI New Citizen

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    Well,unlucky me, it didn't appear after restart:(
     
    #3 IBlkRosEikichiI, Nov 30, 2017
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  4. Fear

    Fear Citizen

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    I would reccomend sending the devs, and in-game support message then. Just state to them, everything you posted here.

    To message them, please locate and go to the following :

    Menu-->Extras-->Help-->New Chat
     
    #4 Fear, Dec 1, 2017
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  5. Hermione

    Hermione
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    the 50K prize that costs 300 gems in the Daily Chest section? The one that you can win anywhere from 50-50k gems along with a random speed up 5mins - 7 days, and gold 500-1M gold token?
    It's possible that you got it
     
    #5 Hermione, Dec 6, 2017
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