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Lost my account

Discussion in 'Realm Discussion' started by LadB, Dec 1, 2017.

  1. LadB

    LadB New Citizen

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    one of my mates thought it would be funny to delete the app which made me lose all my progress. How can I get this back
    IGN Ladbible
    Clan- ghost conflict conductor- leader wake
    Might 4.103 million
    Troops killed 23
    Bought the 0.99p bundle
    And the platoon keys bundle

    Plz help me
     
  2. Fear

    Fear Citizen

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    Did you not link your account to FB or ATA?

    If not, go onto your new game account, and contact the devs. This can be done by opening the following...

    In-Game Menu -> Extras -> Help -> New Chat

    In your message to the devs, include the accounts name, when it was created, and the exact amount, name, and date of any and all purchases you made on that account. Also include anything else that you think would help prove your ownership of the account.

    Best of luck with getting the account back!
     
  3. LadB

    LadB New Citizen

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    No I didn’t link to Facebook or sign up
     
  4. Where

    Where Citizen

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    Just 420 Blaze It bruh
     
  5. Fear

    Fear Citizen

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    Alrighty, then just make sure you follow the steps I suggested in my previous post👍
     
  6. [ATA]Grant

    A Thinking Ape

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    As mentioned above please fire a Help request our way from in-game and our team will be happy to help :)
     
  7. aaaaaaaa69

    aaaaaaaa69 New Citizen

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    I need my chat closed in game so I can start anew one plz
     
  8. aaaaaaaa69

    aaaaaaaa69 New Citizen

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  9. Hermione

    Specialist

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    Try sending Grant a DM and see if he can close your open ticket so you can start a new one.
    Are you able to add more to the open ticket? Maybe you can ask for help recovering your account in the one that's open while you wait.
     
  10. [ATA]Grant

    A Thinking Ape

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    Hey there,

    For account recoveries please send us an in-game Help request from the device you would like the account recovered on. If you don't currently have an account on that device please make one.
     
    InkPixi and mamamichelle like this.
  11. InkPixi

    InkPixi New Citizen

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    I wish it were easier to log out of the Ata account, just like it is for google play. I have been atruggling to get my acct back on the proper phone. Please help me! Realm 90, wid0w. juggaloloves@gmail.com. ive already sent the ticket, been waiting since 10am ish and the event starts in like 2 hrs or less. Please help me! Go ahead and delete the blackestwidow12@gmail.com ata acct please!
     

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