1. Welcome to the Kingdoms of Heckfire Forums Guest!
    Please review our Code of Conduct before posting.
    Dismiss Notice

Payment error

Discussion in 'Feedback' started by Stonedunderpants, Nov 26, 2020.

  1. Stonedunderpants

    Stonedunderpants New Citizen

    Joined:
    Oct 28, 2019
    Messages:
    1
    Likes Received:
    0
    I was charged for the new event chest but never received it in game and it keep telling me to say something in feedback about this error
     
    #1 Stonedunderpants, Nov 26, 2020
    + Quote Reply
  2. [ATA]Todd

    [ATA]Todd
    Staff Member A Thinking Ape

    Joined:
    Aug 28, 2017
    Messages:
    459
    Likes Received:
    180
    Hi there!

    Sorry to hear that! We have now resolved these errors and items should be rewarded. If you are still experiencing any issues, please contact us via in-game support so we can take a look into the account!
     
    #2 [ATA]Todd, Nov 26, 2020
    + Quote Reply
  3. Samael

    Samael New Citizen

    Joined:
    Dec 24, 2020
    Messages:
    1
    Likes Received:
    0
    I am having this same issue, with multiple purchases.
     
    #3 Samael, Dec 24, 2020
    + Quote Reply
  4. [ATA]Todd

    [ATA]Todd
    Staff Member A Thinking Ape

    Joined:
    Aug 28, 2017
    Messages:
    459
    Likes Received:
    180
    Hiyo, we're currently working on a fix for this. Hold tight!
     
    #4 [ATA]Todd, Dec 24, 2020
    + Quote Reply
Reply to Thread

Share This Page