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App crashing!

Discussion in 'General Discussion' started by Callable, Sep 10, 2019.

  1. Callable

    Callable New Citizen

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    My app is crashing with messages « Item not found : could not find item id 1905010350. Please restart the game » and after a few clicks « App Exception : null reference exception.... »

    Help ! :)
     
    #1 Callable, Sep 10, 2019
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  2. Multiplat

    Multiplat Helpful Citizen

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    Clear your tech tree. That should help. 👍
     
    #2 Multiplat, Sep 10, 2019
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  3. Callable

    Callable New Citizen

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    Thank you, but how to clear my tech tree?
     
    #3 Callable, Sep 10, 2019
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  4. Callable

    Callable New Citizen

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    Help !! Restarting the app doesn’t change anything
     
    #4 Callable, Sep 10, 2019
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  5. Multiplat

    Multiplat Helpful Citizen

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    Sorry, forgot to explain. Was really tired. :x

    While in-game, click on your menu then click extras. Scroll all the way down and you will see a box which says "clear tech tree". Click that.

    This will tell the app to download updates from the server. Hopefully this will help. If it doesnt, you could try uninstalling and reinstalling. Your account is sycned to your phone so when you reinstall, you will automatically connect to your current account. 👍
     
    #5 Multiplat, Sep 10, 2019
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  6. Callable

    Callable New Citizen

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    It worked!!!
    Many thanks!!
     
    #6 Callable, Sep 10, 2019
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  7. ElectoPug12359

    ElectoPug12359 New Citizen

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    I tried uninstalling and reinstalling my LOLMASTER12359 account but when I went back to the app, I was forced to start entirely again as it didn’t sync. How can I get my old account back?
     
    #7 ElectoPug12359, Feb 14, 2024
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