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Cant log in

Discussion in 'Bug Reports' started by Abel67, May 29, 2019.

  1. Abel67

    Abel67 New Citizen

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    It's been 12 hours and I can't log into my main on wireless, data seems to work fine?? My wireless is working because I can log into my alt on my Apple..... my phone is working because I can log into other games, watch youtube and post here. It keeps saying connection error, I did get it to log in once and it was slow and said it was not in real time. Then couldn't get in again
     
    #1 Abel67, May 29, 2019
    Last edited: May 29, 2019
  2. Abel67

    Abel67 New Citizen

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    Should have said my main, abella, is on an old Android that I'm having troubles with.....my alt, abellaville, is working fine on my Apple.
     
  3. Abel67

    Abel67 New Citizen

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    Still not working on wireless at home. Works on everybody else's Wireless and works with Data.....iphone logs in fine with my alt.... just can't connect with my Android to my main with wireless at home... I know the wireless is working because I'm typing here:)
     
  4. Abel67

    Abel67 New Citizen

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    This is getting very frustrating, it logged in for about 3 minutes. Just in time to tell help it works, ata closed the ticket a minute later. Now I can't f'n log in again. It said High latency and will not update in real-time. Then just kicked me out.
     
  5. Tiashue

    Specialist

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    Might sound stupid, but have you tried restarting your phone? Updating it to the latest OS? Forgetting the wifi network on your phone and reconnecting?

    Sometimes it can be a non ATA controlled problem that can be solved by restarting the users phone, as dumb as this idea sounds.
     
  6. Abel67

    Abel67 New Citizen

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    Just in case anyone else has this problem, i logged in on a VPN...works great but still doesn't fix the underlying problem....ATA is working on it.
     

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