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Forgot Password ReCaptcha Broken

Discussion in 'Bug Reports' started by DrPoopedMyPants, May 11, 2018.

  1. DrPoopedMyPants

    DrPoopedMyPants New Citizen

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    The recaptcha necissary to reset your password is not working.

    I’ve been locked out of the game all day and can’t sign into my old account because there’s no way for me to sign in with my ATA account or use Facebook to restore my account. I believe my password has been hacked because I have my account info written down and nothing has been changed. I can’t get a response in game so any help would be much appreciated..
     
    #1 DrPoopedMyPants, May 11, 2018
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  2. [ATA]Grant

    [ATA]Grant
    A Thinking Ape

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    Hello,

    Please note that the players do not have a password for these forums as they can only be accessed from within the app itself, this means that at this time we are not able to offer Forum account/password resets.

    If you need to reset your ATA ID password, you can do so here:
    http://www.kingdomsofheckfire.com/transfer/reset.html
     
    #2 [ATA]Grant, May 14, 2018
    Last edited: May 14, 2018
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  3. 0angel_lucifer0

    0angel_lucifer0 New Citizen

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    Can I reset my account with my Facebook?
     
    #3 0angel_lucifer0, Jan 11, 2019
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