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Help Ticket Won't Send

Discussion in 'Bug Reports' started by BearFist, May 2, 2019.

  1. BearFist

    BearFist New Citizen

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    Hi! I'm trying to raise a help ticket but it won't send 😭 Where do I go to get help for help not working?! 😂 Hopefully you can help me out!
     
  2. [ATA]Grant

    A Thinking Ape

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    Hey there,

    Can you let us know what type of error you're seeing, and what device you're on?
     
  3. BearFist

    BearFist New Citizen

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    Thank you! It just has "Sending..." Underneath the message and nothing happens. Left it for about ten minutes, definitely have working internet 😂 I'm on Android 😊
     
  4. BearFist

    BearFist New Citizen

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    Restarted my phone and tried again and it worked after tapping send numerous times - may still be a bit bugged but my ticket is in so I'm happy 😁 Thanks for your response today! 💜
     
  5. Dakar

    Dakar New Citizen

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    I'm having the same problem
     
  6. [ATA]Todd

    Staff Member A Thinking Ape

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    Hi there!

    Sorry to hear you are having this issue! Please contact us on our Discord server and we will be able to live assist! https://discord.gg/mC6yKdm
     

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