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Discussion in 'Clans' started by Scousemouse, Mar 5, 2019.

  1. Scousemouse

    Scousemouse New Citizen

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    Can someone tell me how to get lost game of lost fone to this phone
     
  2. Tiashue

    Specialist

    Joined:
    Aug 31, 2017
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    You’ll need to send an in game message to support through the help chat. (menu -> extras -> help -> new ticket). Some of the things they will ask for are,
    • Name of the lost account
    • Last time logged in
    • Location of last log in
    • When the account was created
    • Type of device
    • Date of most recent in app purchase
    • Type of most recent purchase
    • Email associated with account
    • And probably other I’m forgetting
    If you can provide as much of this to support in the first communication it will likely expediate the process.
     

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