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Lost account

Discussion in 'Help & Guides' started by Jmccaig, Jan 9, 2018.

  1. Jmccaig

    Jmccaig New Citizen

    Joined:
    Jan 9, 2018
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    I attempted to load the game on my iPad and was forced to create a new character. When I went back to my iPhone, my old account was gone (along with nearly 14mil might). I submitted a ticket through the in app help but after the first response (nearly 2 days ago) no one will respond or help me anymore. Does anyone know how to fix this?
     

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