Shrines and Strongholds aren't ready quite yet, the team continues to work on them. More details on our winter update coming soon though :)
Interesting ideas! We're always looking to improve the game and help foster Clan strength. Will pass this along to the team :)
Agreed! We're looking at way to improve the overall realm experience in the game as it's not as clear as it could be.
Hey there, send us an in-game help request (Extras -> Help) with the name of your friend and we can help you move.
Not at the moment no, but it's something we can look to add in the future.
Nice! There are not nearly enough Grants out there.
Hey there, Our team is currently receiving an influx of support and realm transfer requests. During this time tickets may take longer than usual...
Have had this happen while playing myself. Will pass this along for consideration.
Our sound engineers will be thrilled to hear you notice this :)
Thanks for providing us with the info. Was just able to replicate and will have our team take a look into fixing this.
Platinum Keys are only available from the In-Game Shop.
We will be performing scheduled Store Maintenance on December 5th beginning at approximately 10:30PM PDT. This maintenance is expected to last...
Alright, so it seems like in some cases players may not have received the KaW/PIMD Items. I've talked with the teams for those games, and they'll...
Mostly buttons you won't need. In some cases, we may ask players to use them to help us troubleshoot specific issues. Show Log: Shows a...
Definitely, something we'd love to see one day for the game. Right now our focus is primarily on core gameplay and features but as we scale up...
As mentioned above please fire a Help request our way from in-game and our team will be happy to help :)
This is correct. After a certain period of inactivity (depends on Town Hall level) a Kingdom will be temporarily removed from the Realm Map. When...
At this point in time, there's no way to view specific realm information. We're working to clarify the Realm environment and better indicate the...
We're still in the early stages of handling Realm Transfers. We're looking at options for full-time support of these transfers moving forward and...
At the moment the game is only available in English, though we'd love to support additional languages in the future.
There's definitely room for improvement with the mailbox feature :)
To those posting above glad to hear you're enjoying the game so far. If you ever need a hand don't hesitate to reach out to us through the In-Game...
Definitely an interesting idea! While it's not something on our roadmap at the moment it's something I'll pass along for consideration.
Your best bet here would be to each message us through the in-game help message. In your message, for each of you please include the list of...
Usually within 24 hours. Though we've been receiving higher than normal support volume so there may be a slight delay.
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