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<p>[QUOTE=&quot;Hermione, post: 3714, member: 1991476255&quot;]Your best bet is still to try to get in contact with the support team through in-game help.</p><p><font size="7"><span style="color: rgb(179, 0, 0)">Tap the up arrow</span></font></p><p><font size="7"><span style="color: rgb(179, 0, 0)"><img src="https://lh3.googleusercontent.com/CRMbrd5umkBgccLeS_PlPenOIVd1Fvje5FdW7Aj2NAIhFKitduhAByI2KO9a5FNE6p6HZ-ynAQKNBgMIsEeYGrwAlSt-wYJ0d9X0kzrFYa2eab2MPiIJNdWwwI63nu33fcpCIqBW" class="bbCodeImage wysiwygImage" alt="" unselectable="on" /></span></font></p><p><font size="7"><span style="color: rgb(179, 0, 0)"><br /></span></font></p><p><font size="7"><span style="color: rgb(179, 0, 0)">Tap “Extras”</span></font></p><p><font size="7"><span style="color: rgb(179, 0, 0)"><img src="https://lh4.googleusercontent.com/dcNAaDEr6kUgAG0xa84JJaDUsY7Y9_EeouL0yp3hETkcbVoTolqHnLvy3h468XjiTJhkUvDCR6l9a9aE3rWiBqXsW83Z-f9TBK5tgkNX_wdrZEU50TlrknfvM513Yvn8KDgm7Nkx" class="bbCodeImage wysiwygImage" alt="" unselectable="on" /></span></font></p><p><font size="7"><span style="color: rgb(179, 0, 0)"><br /></span></font></p><p><font size="7"><span style="color: rgb(179, 0, 0)">Tap “Help”</span></font></p><p><font size="7"><span style="color: rgb(179, 0, 0)"><img src="https://lh5.googleusercontent.com/E0SJLZ6ot1KUEqeRZkK4uwUSREEdbu7_IaZ_4j_s0PKczw_R_omSd0A_MserpVsKEXXLyOIUu6cuO7zWuzffjQ7Dm7OMd3qgHozt39n8hPk62cnQTwBlJausc34DIv9DfTsAki0d" class="bbCodeImage wysiwygImage" alt="" unselectable="on" /></span></font></p><p><font size="7"><span style="color: rgb(179, 0, 0)"><br /></span></font></p><p><font size="7"><span style="color: rgb(179, 0, 0)">Tap “New Chat”</span></font></p><p><font size="7"><span style="color: rgb(179, 0, 0)"><img src="https://lh6.googleusercontent.com/R93BwsS_bFos0EegpC4VzO6UbbTSMJrHh_IGUm_xzHix76Nq1jPTp_8VYUeMoWgvRVWY6DgnZLd5o5vN-TnjdvHgmIdmKVlaAda0yKBOvts51rkYk1bybnOMuRLkd8_obp1UX1PO" class="bbCodeImage wysiwygImage" alt="" unselectable="on" /></span></font></p><p><font size="7"><span style="color: rgb(179, 0, 0)"><br /></span></font></p><p><font size="7"><span style="color: rgb(179, 0, 0)"><br /></span></font></p><p><font size="7"><span style="color: rgb(179, 0, 0)">Describe your issue.</span></font></p><p><font size="7"><span style="color: rgb(179, 0, 0)"><img src="https://lh6.googleusercontent.com/2dKnImHNIeca3jYhSYveOgRCRQ2AlGAZmeM0npfdLsvW0am0PbJJt77jRXFr7dM_uGmgNx6Yx3rqmJoow6L8o4XdxcXXWics4pX63YM91DjUG5_OX1qYWG8K3W0-iup_BmXWWFP6" class="bbCodeImage wysiwygImage" alt="" unselectable="on" /> </span></font></p><p>and ask the support team for help recovering your account on your device. Good LUCK!!!</p><p><br /></p><p>Just FYI, they may be a bit backed up due to the influx of tickets they&#039;re getting, so they will get back to you, it just may take a bit of time. They will be the only ones who can help, but they are really good at what they do, so they can get you back on as long as you can verify you&#039;re really the person who owns it <img src="styles/default/xenforo/clear.png" class="mceSmilieSprite mceSmilie2" alt=";)" unselectable="on" unselectable="on" />[/QUOTE]</p><p><br /></p>

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