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ATA ID System Updates

Discussion in 'Past Announcements' started by [ATA]Grant, Feb 22, 2018.

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  1. [ATA]Grant

    A Thinking Ape

    Joined:
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    We've updated how ATA ID works with Kingdoms of Heckfire accounts.

    Players have always been able to recover the password tied to an ATA ID using our Password Recovery Tool.

    This helps when you forget a password, but not if you lose access to an email, or enter it incorrectly when signing up.

    In these situations, players can now contact us through the in-game Help system to request a new email to be associated with their ATA ID account.

    Only the updated email will be available when signing in to the ATA ID.

    NOTE: All previous emails will also remain on file and can be used to verify ownership and manually recover access through our support team.
     
    Aniella likes this.
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