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Blocking me from submitting tickets

Discussion in 'Feedback' started by SonOSam, Dec 29, 2020.

  1. SonOSam

    SonOSam New Citizen

    Joined:
    Jul 17, 2018
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    I know you didn't agree with my two tickets I submitted, but why are you blocking me from submitting tickets? Every time, it says Invalid Session. Hmmm, is that my error too?
     
  2. [ATA]Todd

    Staff Member A Thinking Ape

    Joined:
    Aug 28, 2017
    Messages:
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    Hi there, sorry to hear you are running into this issue!

    This is actually not us blocking tickets from being submitted. We do not have the capability to do so with our tools. This is likely due to connection or bug issues. Please re-install the app and that may help resolve it.
     

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