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<p>[QUOTE=&quot;Hermione, post: 4915, member: 1991476255&quot;]just in case this is the issue...</p><p>If it says you can&#039;t start a new conversation while you have a conversation open already, you&#039;ll have to try sending your help request in the one that&#039;s open already since they didn&#039;t close it. </p><p><br /></p><p>That may or may not be the issue...[/QUOTE]</p><p><br /></p>

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