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<p>[QUOTE=&quot;Hermione, post: 3577, member: 1991476255&quot;]Adding to that, there is an influx of people opening tickets, so if you do open one and don&#039;t hear back right away, don&#039;t despair!!! They will get back to you, it just may take a while. They have to get through all of the tickets that are open first, so try all of the things said above, but if it fails, you&#039;ll have to wait for the support team to help you. They&#039;re really good at what they do, so don&#039;t worry.[/QUOTE]</p><p><br /></p>

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