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<p>[QUOTE=&quot;Hermione, post: 4570, member: 1991476255&quot;]I think I had misunderstood what you meant happened. The safeguard is more of if you get a new device and need to get it on that new device. </p><p>I thought you meant that your sibling maybe didn&#039;t have an ATA ID and linked their account with yours so your account got swapped out. </p><p>I&#039;ve seen it happen with iOS devices where all the devices associated with the Apple ID was put as one account by accident. That is something that may have accidentally happened. They will be able to fix it though. I&#039;ve also seen them fix that countless times. I&#039;ve had my account accidentally linked to another and got it fixed too. It may take a while, especially since so many people are sending in help tickets, but when they get to your ticket, they are really good about fixing it. </p><p><br /></p><p>Good Luck!!![/QUOTE]</p><p><br /></p>

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