1. 

   Butter_Girl New Citizen

   Joined:

   Jun 14, 2019

   Messages:

   1

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   Yesterday I bought the wrong package and appied for a refund.
   
   Refund has passed but all of gems and giftpackage purchase option also disappeared in my store

    

   #1 Butter_Girl, Jul 19, 2019

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2. 

   [ATA]Grant

   A Thinking Ape

   Joined:

   Aug 28, 2017

   Messages:

   430

   Likes Received:

   544

   Hey there,
   
   If you haven't yet please message our in-game support team (Extras -> Help in-game) so they can look into your situation and help get it sorted out.

    

   #2 [ATA]Grant, Jul 22, 2019

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