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Realm Transfer Didn’t Work

Discussion in 'Bug Reports' started by Ron, Jun 6, 2018.

  1. Ron

    Ron New Citizen

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    i’ve been holding onto a full hospital, and not doing upgrades for over a day just to keep under the 375m might requirement.

    I have gotten a response on my Help Ticket saying i got transferred to the new realm... but 4 hours later: Nothing.

    They instantly closed the ticket so i couldn’t respond, and now i’m not getting an answer from anyone in a new ticket.
     
  2. Tiashue

    Specialist

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    If this still isn’t resolved, I would recommend sending another ticket. It is not unusual for a realm transfer for take a couple hours to process.
     
  3. liamjugboat

    liamjugboat New Citizen

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    How do i go to a different relem im in relem 27 and im at 198m in power can someone help me switch me to a different relem please
     
  4. Hermione

    Specialist

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    You'll have to ask in game. Go to the:
    👉 Up Arrow 👉➕ Extras 👉 Help
    and submit a ticket.
    Be specific. If you have a friend in the realm you want to go to, you can say your friend's name. Even better if you know the realm number. Be sure to check the rules for realm transfers.

    ⏩👉 HERE 👈⏪
     

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